" The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.”
― Roy T. Bennett, The Light in the Heart
Conversation is start of everything. Effective communication skills can take you very far on the way to success. Whether you want to influence someone, make new friends or just lead the people, communication is how you can do it. The importance of effective communication is undeniable.
No matter what your profession or passion, for many of us, the way we communicate—both with others and with ourselves—is key. And in reflecting on our own tendencies, strengths, and weaknesses as they relate to communication, my guess is that many of us could benefit from a lesson or two in the arts of negotiation, persuasive language, positive self-talk, and taking feedback gracefully and, when necessary, with a proverbial grain of salt, as well.
Book Recommendations
Here are a few books that I consider the best for communication skills and a must add in anyone's book wishlist. These will help in better communication and improving social skills.
How to Talk to Anyone--Leil Lowndes
This book is as step by step guide on how to talk with anyone. It tells us about the different techniques and how to overcome the confusions of common talking techniques that arise in everyone's mind but are too afraid to ask about it. This is a book I would definitely add in my book recommendations.
How People Tick--Mike Leibling
This book stands out from the others because it focuses on every type of person. It depicts how different people of different personalities behave and how we should communicate with them. The author also gives us an example of each personality type. This book is a great book to read for communication. It also helps for communication with various personalities.
How to Win Friends and Influence People--Dale Carnegie
This book also tells about techniques on how to befriend people through good communication skills and it also teaches us on how to influence people (in a positive way). It also explains the qualities of a leader and the psychology behind communication and the emotional states of a person.
Better Small Talk--Patrick King
Small talk can be a hard task in some individual's life but it can most definitely be beneficial in most cases. Even though most of us hate small talk, this book will teach us how to master the art of small talk with anyone and enhance our speaking skills as well. It is a step by step tutorial on small talk that will help with basics of communication. It is a definite add to self help books for communication.
The most likely sources of conflict are poor communication, competition for common but scarce resources, disputes over roles, and just plan incompatibility when it comes to approaches and outcomes of goals. However, it’s not by instance that communication heads the list since it is the singular tool needed to resolve all sources listed here and elsewhere. But, when used poorly or not used at all, it also can be the catalyst that can hurl parties headlong into a conflict.
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